Wrocław Fashion Outlet is the largest outlet center in the region. Since 2017 we have been responsible for its comprehensive creative services. One of its areas is running social media – Facebook and Instagram. In them, we publish content based on fashion insights, prepare seasonal promotional campaigns and invite influencers from the world of fashion to cooperate.
Wroclaw Fashion Outlet belongs to the Via Outlets group – a network of 11 centers located in major European cities. Therefore, we have perfectly found ourselves in conducting communication on a global level. We play not only with fashion, but also with language – Polish and English!
We know what works, because we are the trendsetters! We present not only seasonal campaigns and cyclical tactical campaigns. We focus on diversified content and create original formats – including a series in which we combine touring the region with exploring our own style.
We build on Via Outlets’ material, which we expand with additional content, giving it a local touch. Apples juxtaposed with distinctive headliners convey the modernity of the brand and build a consistent look & feel of the social channels.
During our cooperation, we have increased the activity of fans on Facebook and Instagram of Wrocław Fashion Outlet several times. As a result, we not only gained a regular audience, but also 10th place in the engagement ranking out of the 200 largest shopping centers in Poland. We also managed to achieve 1st place among outlet stores in the number of social media reactions.
The publications feature content co-created with influencers. We also regularly prepare event concepts with the participation of creators. We have already invited Maks Behr, Karolina Ościk-Alama and Weronika Spyrka, among others.
Do you like fashion? Welcome to the club! Fashion Club is a loyalty program, the promotion of which is part of the strategic social media communication plan. Birthday gifts, exclusive sales, as well as participation in in unique event attractions.
Our content engages audiences who regularly comment on social media posts. We care about long-term relationships with fans, so we respond to them with original branded gifs. They add variety to the interaction and emphasize the dynamic tone of voice of the brand. We regularly analyze and report.
They are an integral part of our activities – they increase engagement and activity on the social channels of Wroclaw Fashion Outlet. We are guided by individual target group matching and a diverse approach to publishing: static posts, videos, animations, stories and carousels.